Preguntas frecuentes

Almaz Pay is a crypto-to-fiat card service that lets you spend your cryptocurrency anywhere in the world. We issue virtual Visa cards that you can load with crypto and use for online and in-store payments via Apple Pay and Google Pay.

Almaz Pay cards can be used globally wherever Visa is accepted. We issue cards to users worldwide without requiring passports or ID documents, with the exception of sanctioned jurisdictions. Your card works for international payments regardless of your location.

Yes. We use industry-standard encryption, on-chain compliance monitoring, and transaction security. Your card details are protected and we never store personal information.

We issue virtual Visa prepaid cards. They work exactly like any other Visa card — online and in stores. You can add them to Apple Pay, Google Pay, or Samsung Pay for contactless payments.

After your card is issued, go to your Wallet app (Apple Pay) or Google Pay app, tap the + button, and enter your Almaz Pay card details. The card will be verified and ready to use for contactless payments within seconds.

Yes. Your Almaz Pay card works for recurring payments and subscriptions including Netflix, Spotify, Amazon Prime, and any other service that accepts Visa.

The Basic plan supports up to $50,000 per single transaction with no monthly limits. See our Pricing page for full details.

We support Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Solana (SOL), BNB, Polygon (MATIC), and Optimism (OP). Stablecoins are recommended for the best conversion rates.

Instant. Once your crypto deposit is confirmed on-chain, your card balance is updated immediately. For stablecoins (USDT/USDC), this typically takes under 60 seconds.

Users can withdraw card balance back to crypto. Funds are returned to your designated wallet address, subject to a small processing fee.

Email us at support@almazpay.com or through our Telegram channel. We typically respond within 2–4 hours.

Card declines can happen due to insufficient balance, merchant restrictions, or temporary network issues. Check your balance first, then contact our support team if the issue persists.