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Privacy Policy

Effective Date: March 31, 2026

In Short
  • We collect minimal data necessary to provide the Service.
  • We do not sell or rent your personal information.
  • Cryptocurrency wallet addresses and transaction data are processed to provide the Service.
  • We do not require identity documents (KYC) for standard use.
  • You can request data deletion by contacting support@almazpay.com.
  • We use cookies on our website; you can control them in your browser.

Overview

At Almaz Pay, we take data privacy seriously. We want to be transparent about what information we collect, how we use it, and how we protect it.

The Service is provided by Almaz Pay. For any access requests, questions, or inquiries about how we use your personal information, please contact us at support@almazpay.com.

This Privacy Policy explains what personal information we collect, why we collect it, and what we do with it. It applies to all users of the Almaz Pay service, whether accessed via the Telegram bot (@AlmazPayBot) or our website (almazpay.com).

Definitions

Account — your Almaz Pay account, created via the Telegram bot or website.

Card — a virtual payment card issued through the Service.

Cookies — small data files stored on your device to remember preferences, sessions, and usage patterns.

Personal Information — any data that identifies or could be used to identify you, including Telegram username/ID, IP address, device information, transaction data, and wallet addresses.

Service — the Almaz Pay virtual crypto card service, including the Telegram bot, website, and all related features.

Supported Cryptocurrencies — USDT (TRC-20, ERC-20), USDC, BTC, ETH, TON, and other cryptocurrencies as listed in the Service.

Usage Data — data collected automatically when you use the Service, such as pages visited, features used, and session duration.

You / User — the individual or entity accessing or using the Service.

Section 1 — Information We Collect

1.1 Information You Provide

  • Telegram username and user ID
  • Email address (if provided)
  • Card preferences (currency, card type)
  • Support messages and communication records

1.2 Information Collected Automatically

  • IP address (for fraud detection)
  • Device type, OS, browser info
  • Usage data
  • Cookies (website only)

1.3 Transaction Data

  • Crypto wallet addresses for top-ups
  • Top-up amounts, dates, blockchain transaction hashes
  • Card transaction history
  • Card balance and usage patterns

1.4 Information We Do Not Collect

We do not collect government ID, Social Security Numbers, biometric data, or banking credentials.

Section 2 — How We Use Your Information

  • Provide, operate, and maintain the Service
  • Process crypto-to-fiat conversions
  • Send notifications and support responses
  • Detect and prevent fraud
  • Monitor and improve the Service
  • Comply with legal obligations
  • Analyze usage patterns

Section 3 — Data Sharing and Disclosure

3.1 No Sale of Data

We do not sell or rent your personal information to third parties under any circumstances.

3.2 Service Providers

We may share data with our service providers, including card issuing partners, blockchain providers, hosting and cloud infrastructure, and analytics tools. All service providers are contractually obligated to protect your data and may not use it for their own purposes.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to how your data is handled.

Section 4 — Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure server infrastructure, restricted access controls, and regular security monitoring. No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Section 5 — Data Retention

Active accounts: data is retained for the duration of account activity.

Closed accounts: data is retained as long as necessary for legal and compliance obligations.

Transaction records: retained in accordance with applicable financial regulations.

Dormant accounts (12 months of inactivity): may be terminated; associated data may be deleted or archived per our retention policy.

Section 6 — Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to access — request a copy of the personal data we hold about you.
  • Right to deletion — request that we delete your personal data.
  • Right to rectification — request correction of inaccurate or incomplete data.
  • Right to object — object to certain types of processing of your data.
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.
  • Account deactivation — request deactivation of your Almaz Pay account.

To exercise any of these rights, please contact us at support@almazpay.com.

Section 7 — Cookies

Our website uses cookies to remember your preferences, maintain sessions, and understand how visitors use our site. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features.

The Almaz Pay Telegram bot does not use cookies.

Section 8 — Minors

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at support@almazpay.com and we will take steps to remove such information.

Section 9 — International Data Transfers

Your data may be processed in countries other than your country of residence. Where we transfer data internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, regardless of where it is processed.

Section 10 — Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. For material changes, we will provide at least 14 days' advance notice via the Service (Telegram bot notification and/or website update). Your continued use of the Service after the effective date of any update constitutes your acceptance of the revised Policy.

Section 11 — Contact

Telegram: @AlmazPayBot

Email: support@almazpay.com

Website: almazpay.com

© 2026 Almaz Pay. All rights reserved.

Almaz Pay

The privacy-first crypto card for borderless payments. Spend digital assets anywhere, anytime.

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